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trixbox & Microsoft CRM integration
Combining together the market leading Trixbox PBX and Microsoft Dynamics CRM systems, this low cost solution supports one-click direct calls from MS CRM to CRM contacts and accounts; automatic call recording that can be played by authorized personnel; forwarding calls from your customers to the CRM users assigned to them; pop up the CRM form with information about the caller before the call began. This solution allows to cut cost by automating forwarding of incoming calls, increase service quality by providing each client with the contact person they require, and consolidate knowledge by storing phone calls and sharing this information across the organization.
The solution supports Microsoft CRM 4 and Microsoft CRM 2011, Asterisk 1.6, trixbox 2.4, 2.6, 2.8
| CRM Versions: |
Version 3.x, Version 4.x
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| Contact Person: |
Ilya Feigin
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| Contact E-Mail: |
salesteam@wave-access.com
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| Contact Phone No.: |
+7 812 326-86-26
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| Languages Supported: |
All european languages
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| Countries Supported: |
USA, Europe, Asia
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| Screenshot (640 x 480 max): |
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| Fact Sheet: |
Download
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| Documentation: |
Not available
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| Approx. Price: |
Low - $0 - $1,500
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| # of Installs: |
11 to 50
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