Email-to-Case

Title: Email-to-Case Category: Web / Integration Clicks: 172 Add-on added: Feb 4, 2008

This add-on runs as a windows service and monitors an email-enabled CRM queue for incoming emails. The emails are converted to customer service cases. The original intent of this was to capture server monitoring alerts and automatically open service cases for them. However, it may have wider use as a general purpose email-to-case utility.

CRM Versions:	Version 3.x, Version 4.x
Contact Person:	Tim Long
Contact E-Mail:	Tim@tigranetworks.co.uk
Contact Phone No.:	+44 (1443) 208678
Languages Supported:	English
Countries Supported:	UK USA
Screenshot (640 x 480 max):	Not available
Fact Sheet:	Not available
Documentation:	Not available
Approx. Price:	Low - $0 - $1,500
# of Installs:	11 to 50